Content Moderation Policy

This Content Moderation Policy sets out the standards, review processes, escalation procedures, and enforcement measures used to detect, assess, restrict, remove, and report prohibited, unlawful, harmful, or otherwise non-compliant content and conduct on the Service.

The purpose of this Policy is to support user safety, platform integrity, legal compliance, payment and partner compliance requirements, and the responsible operation of adult-oriented digital services.

This Policy applies to all content, interactions, and activity made available on or through the Service, including, where applicable:

• published games, scenes, images, text, videos, audio, and promotional materials;
• premium and free content;
• user-submitted content, comments, forum posts, profile content, or messages;
• AI chatbot prompts, AI-generated outputs, character interactions, and related conversational content;
• support tickets, complaints, and abuse reports;
• affiliate, partner, or third-party submitted content where relevant.

The moderation function is designed to:

• prevent the distribution of prohibited or illegal content;
• detect and act on child sexual abuse material (“CSAM”), non-consensual content, exploitative content, and unlawful conduct;
• maintain compliance with applicable law, payment provider standards, hosting requirements, and contractual obligations;
• reduce abuse, harassment, fraud, and misuse of platform features;
• protect performers, users, staff, and third parties;
• support evidence preservation, reporting, and escalation where required.

4.1 Permitted Content

Subject to applicable law and platform-specific rules, the Service may allow adult-oriented fictional, entertainment, or consensual content involving adults only, provided such content does not otherwise violate this Policy or any applicable law.

4.2 Prohibited Content

The following content or conduct is prohibited and subject to immediate restriction, escalation, and/or removal:

• any content involving, depicting, promoting, requesting, sexualizing, or appearing to sexualize minors;
• child sexual abuse material or any suspected CSAM-related material;
• non-consensual sexual content, revenge porn, voyeuristic exploitation, intimate image abuse, rape, coercion, or sexual violence;
• content involving coercion, force, threats, trafficking, exploitation, or abuse;
• content suspected to have been produced without valid consent or lawful age verification;
• content infringing copyright, privacy, image rights, or other third-party rights;
• fraudulent, deceptive, or impersonating content;
• extreme violence, abuse, or harmful conduct that violates applicable laws;
• harassment, hate speech, threats, stalking, blackmail, or abusive conduct;
• content promoting illegal activity or evasion of law enforcement;
• malware, malicious links, phishing content, or technical abuse;
• promotion or facilitation of drug use, alcohol abuse, or weapons-related harm;
• bestiality or sexual content involving animals;
• prompt abuse, jailbreaking attempts, or attempts to generate disallowed AI outputs;
• any content otherwise unlawful or inconsistent with the company’s legal, ethical, trust & safety, or partner compliance obligations.

4.3 Restricted or Sensitive Content

Certain categories of content may be restricted, reviewed, age-gated, deprioritized, or rejected depending on platform rules, legal requirements, partner obligations, or contextual safety concerns. Such categories may include extreme content themes, high-risk fetish content, realistic depictions of coercive scenarios, or content that may create heightened legal, brand, safety, or payment-provider risk.

Potential policy violations may be identified through one or more of the following sources:

• pre-publication review;
• post-publication review;
• user reports or complaints;
• support escalations;
• automated detection systems, keyword filters, or heuristic flags;
• payment provider, partner, or hosting notifications;
• internal staff review;
• law enforcement, regulatory, or legal notices.

The company may use one or more moderation methods depending on the type of service and risk level:

• manual review by trained personnel;
• reactive moderation based on user or partner reports;
• automated filters or detection rules;
• hybrid review combining automated flagging with human assessment;
• special escalation review for suspected illegal or high-risk content.

Moderation methods may differ between public content, premium content, AI features, user-submitted content, and support or complaint channels.

When potentially violative content is identified, moderators or designated reviewers should classify the matter according to risk level:

• Critical: suspected CSAM, minors, trafficking, imminent harm, non-consensual sexual content, credible threats, or urgent legal escalation;
• High: suspected unlawful content, severe harassment, rights violations, serious fraud, repeated policy abuse, or prohibited AI outputs;
• Medium: community guideline violations, restricted adult content, misleading content, or repeat low-level abuse;
• Low: formatting issues, minor quality issues, isolated policy edge cases, or non-material violations.

Critical and high-risk cases must be escalated without undue delay to the designated trust & safety, legal, or management contact.

The following categories require immediate escalation and must not be treated as routine moderation matters:

• suspected CSAM or content involving minors;
• suspected trafficking, coercion, or modern slavery indicators;
• non-consensual intimate imagery or credible consent disputes;
• credible threats of violence, self-harm, or imminent illegal conduct;
• law enforcement requests or legal preservation notices;
• severe fraud or payment abuse linked to unlawful conduct.

In such cases, the reviewer must follow the applicable escalation procedure, preserve relevant records where appropriate, and notify the designated internal contact immediately.

Depending on severity, context, history, and applicable law, enforcement actions may include:

• no action, where no violation is found;
• content labeling or access restriction;
• age-gating or visibility limitation;
• temporary blocking of content or outputs;
• content removal;
• warning notice to the user or partner;
• temporary suspension of account, feature access, or publishing rights;
• permanent account termination;
• affiliate or partner suspension;
• payment-provider notification where relevant;
• legal escalation or law-enforcement referral where required.

Where the Service includes AI-generated content or chatbot interactions, moderation controls may include prompt filtering, output filtering, session blocking, manual review, pattern detection, keyword rules, and abuse escalation.

Special attention must be given to:

• attempts to generate content involving minors;
• attempts to generate non-consensual or exploitative content;
• harassment, impersonation, grooming, or manipulative misuse;
• prompt engineering intended to bypass safeguards;
• repeat attempts to generate prohibited outputs.

Where content is challenged on the basis of age, consent, image rights, copyright, or authenticity, the matter must be escalated for verification against available records, licenses, releases, or producer documentation.

Where sufficient documentation cannot be produced in a timely manner, the company may temporarily restrict or remove the content pending further review.

The company should maintain appropriate records of moderation decisions, reports, escalations, and enforcement actions, subject to applicable law, privacy requirements, and internal retention rules.

For serious matters, records may include:

• date and time of report or detection;
• content identifier or URL;
• account identifier;
• reason for flagging;
• review notes and classification;
• action taken;
• escalation details;
• preserved screenshots, logs, or technical evidence where appropriate.

The Service should provide one or more reporting channels for users, rights holders, performers, partners, or third parties to report suspected violations.

Reports should, where possible, capture:

• identity or contact of the reporting party;
• URL, content reference, username, or relevant identifier;
• description of the issue;
• supporting evidence where available;
• indication of urgency.

Moderation activities should be restricted to authorized personnel or approved service providers with a legitimate operational need.

Relevant personnel should receive role-appropriate instruction on:

• policy categories and risk indicators;
• minor safety and CSAM escalation basics;
• consent and rights-related review issues;
• privacy and confidentiality obligations;
• evidence handling and escalation protocols.

Moderation-related data, reports, evidence, and escalations must be handled on a need-to-know basis and in accordance with applicable privacy, security, and confidentiality obligations.

This Policy should be read together with other relevant internal and external documents, including where applicable:

• Terms of Use;
• Community Guidelines;
• Privacy Policy;
• Content Removal Policy;
• ID&V and Consent Procedures;
• Age Verification Process;
• CSAM, Non-Consensual or Illegal Content Procedures;
• Law Enforcement Contact Guidelines;
• Anti-Fraud / Chargeback Policy;
• 2257 / recordkeeping procedures.

This Policy must be reviewed periodically and updated as needed to reflect changes in law, platform functionality, business model, payment requirements, trust & safety risks, or operational practices.

Material incidents, repeated failures, or regulatory developments should trigger ad hoc review.